Frequently Asked Questions
Appointment times have been arranged specifically for you. To expedite our patient schedule, please arrive on or before your scheduled appointment. Please allow time to use the restroom before your appointment.
A 48-hour advance notice is required for cancellations. This allows the opportunity for someone else to schedule an appointment. If you are unable to give 24-hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
If you arrive late, your session may be shortened in order to accomodate others whose appointments follow yours. Depending on how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. The therapist reserves the right to shorten your massage and/or reschedule your appointment.
Regardless of the length of treatment given, you will be responsible for payment of the FULL session.
Please refrain from the use of mood altering chemicals the day of the appointment (alcohol, drugs) as it can interfere with the effectiveness of the treatment, and make you feel ill.
Please also refrain from heavy use of perfume and cologne.
Clients and therapists will conduct themselves in a professional and non-sexual manner.
Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.